Most in-stock orders received and approved before 4PM EST are shipped same-day whenever possible, or within 24-48 hours, assuring you that you get your order in a timely fashion. We always get your order out the door at the earliest possible time.
All orders are shipped in a plain box and our website name and the package contents do not appear anywhere on the outside of the package.
Real Time Order Status Updates
From the time you place the order to the time it arrives in your hands you will know where your order is and what is going on with it. E-mail notifications are automatically generated and sent at every step of the order process. You can also get order status updates by emailing us through our contact form, logging into your customer account, via phone, or by using our live chat feature.
We are proud to offer free First Class shipping anywhere in the USA on all orders of $25 or more. Expedited and Express shipping options are also available at checkout for an additional fee.
All orders placed outside the United States will be shipped via Priority International, which takes an average of 6-10 business days in transit. Shipping fees will apply to all international orders.
Although we can ship most places, we currently cannot ship to the following countries:
Afghanistan, Algeria, Angola, Bangladesh, Barbados, Benin, Bolivia, Brazil, Bulgaria, Burkina Faso, Burma, Burundi, Cambodia, Cameroon, Cape Verde, Central African Republic, Chad, Congo, Cuba, Djibouti, Dominican Republic, Ecuador, Ethiopia, Gabon, Ghana, Guinea, India, Indonesia, Iran, Iraq, Jordan, Kenya, Liberia, Libya, Malaysia, Mali, Mauritania, Morocco, Myanmar, Niger, Nigeria, North Korea, Oman, Pakistan, Papua/New Guinea, Paraguay, Poland, Romania, Russia, Rwanda, Senegal, Serbia-Montenegro, Seychelles, Sierra Leone, Slovenia, Solomon Islands, Somalia, Sudan, Syria, Tanzania, Togo, Tunisia, Uganda, Yemen.
International Order Verification
Additional information may be required to process your order if making a purchase from outside the USA. Unverified international orders will be cancelled and refunded if not verified within a reasonable amount of time.
- EZGrinders.com is not responsible for lost packages that did not include correct contact and/or delivery address information at the time the order was placed.
- EZGrinders.com will not be held responsible for any packages that are un-delivered, lost, or stolen due to special requests or unsafe or unreasonable delivery circumstances.
- EZGrinders.com requires an adult signature on all deliveries unless otherwise requested prior to purchase. Customers can choose to waive the signature requirement during the checkout process or by calling customer service.
- Although most orders ship same day or within 24-48 hours, circumstances beyond our control that may occur from time to time. EZGrinders.com cannot guarantee same-day shipping. All in-stock items usually ship within 24 hours of purchase, except for weekends and Holidays.
- The customer is responsible for return shipping costs except when the wrong item is received.