Most in-stock orders received and approved before 4PM EST are shipped that day, assuring you that you get your order as fast as possible. We make sure we get you your order out to you at the earliest possible time.
All orders are shipped in a plain box and the name EZGrinders.com does not appear anywhere on the package.
Real Time Order Status Updates
From the time you place the order to the time it arrives in your hands you will know where your order is and what is going on with it. E-mail notifications are automatically generated and sent at every step of the order process. You can also get order status updates by emailing us through our contact form, using the Lookup Order tool (fastest), by phone, or by using our live chat feature.
Currently we are offering free first class shipping anywhere in the USA on all orders over $25! During the 2013 Holiday season we will also be offering a free upgrade to priority 2-3 day delivery on all orders of $50 or more! Overnight shipping is also available at checkout. Please call us to place your order and we will most likely be able to accommodate your shipping preference if not offered on EZGrinders.com.
All orders placed outside the United States will be shipped via Priority International or via air mail unless otherwise noted. Additional information may be required to process your order if making a purchase from outside the USA.
Although we can ship most places, we currently cannot ship to the following countries:
Afghanistan, Algeria, Angola, Bangladesh, Barbados, Benin, Bolivia, Brazil, Bulgaria, Burkina Faso, Burma, Burundi, Cambodia, Cameroon, Cape Verde, Central African Republic, Chad, Congo, Cuba, Djibouti, Dominican Republic, Ecuador, Ethiopia, Gabon, Ghana, Guinea, India, Indonesia, Iran, Iraq, Jordan, Kenya, Liberia, Libya, Malaysia, Mali, Mauritania, Morocco, Myanmar, Niger, Nigeria, North Korea, Oman, Pakistan, Papua/New Guinea, Paraguay, Poland, Romania, Russia, Rwanda, Senegal, Serbia-Montenegro, Seychelles, Sierra Leone, Slovenia, Solomon Islands, Somalia, Sudan, Syria, Tanzania, Togo, Tunisia, Uganda, Yemen.
- EZGrinders.com is not responsible for lost packages that did not include correct contact and/or delivery address information at the time the order was placed.
- EZGrinders.com will not be held responsible for any packages that are un-delivered, lost, or stolen due to special requests or unsafe or unreasonable delivery circumstances.
- EZGrinders.com requires an adult signature on all deliveries unless otherwise requested prior to purchase. Customers can choose to waive the signature requirement during the checkout process or by calling customer service.
- Although 99% of orders approved before the cutoff ship same day circumstances beyond our control that may occur from time to time. EZGrinders.com cannot guarantee same-day shipping. All in-stock items usually ship within 24 hours of purchase, except for weekends and Holidays.
- The customer is responsible for return shipping costs except when the wrong item is received.