How We Do It
EZGrinders.com is 100% dedicated to keeping you, our customer happy.
Our customer care team is the best in the business. Friendly, well spoken, and experienced our reps have every tool possible to assist you quickly and effectively. Whether you simply have a question or want to place an order you will be met by a friendly voice willing to go the extra mile to assist you.
Online Ordering Made “EZ”
EZGrinders.com has an intuitive, minimalist site design that makes ordering grinders online a simple and convenient experience. At EZGrinders.com we guarantee your checkout process will be quick and hassle-free every time you make a purchase. Orders can be placed securelt online using Visa, MasterCard, American Express, Discover, or JCB/Diner's Club card. We also accept money order by mail and Western Union money transfers. If you are seeking an alternative payment method to the ones listed simply contact us and we will do our best to accommodate you.
Great Phone Support
Not everyone has 24 hour access to a computer and we at EZGrinders.com understand that. You can call EZGrinders.com any time during normal business hours to place an order, check order status, or just ask questions. We do not use automated phone systems and you will always be greeted by a polite, knowledgeable member of our crew. We often have telephone ordering coupons as well, so it's a good idea to sign up for our mailing list and keep an eye out.
When you call us you will be talking to an actual in-house rep located in the United States, no automated machine that makes you "jump through hoops" to get to an actual person. Most importantly, we do not outsource or hire overseas. You will be speaking to a person in the United States who speaks clear English, no confusion of having to ask someone to repeat themselves over and over to resolve minor issues.
Free Priority Shipping and Available Overnight Shipping
All in-stock orders over $50 ship same day via 1-3 day delivery absolutely free of charge, regardless of weight. In other words, if your order is in and approved by 4PM Eastern we can usually ship it out that same day meaning you get your package extra fast. Orders of less than $50 ship at a flate rate of $7.49 for fast 1-3 day delivery anywhere in the US. If you really need your order in a rush we offer overnight delivery for an additional shipping fee.
EZGrinders.com never leaves customers in the dark. Tracking information is promptly emailed as it becomes generated. Don't see your tracking info in your in-box? It may have been filtered out, simply give our representatives a call and they will be more than happy to provide you all your tracking information or even track your package for you over the phone.
Your Privacy is Our Priority
We understand ordering anything online can leave you concerned about your information. From the moment you land on the EZGrinders.com home page and then throughout the SSL secure order process your information is 100% safe and protected. We do not rent, sell, or otherwise provide customer information to any third party for any reason.
During checkout you may decide to set up an optional customer account. Doing so will save your billing/shipping address(es) and contact details in our system to make ordering in the future even faster.
We Match Prices
We know you may have shopped around before finding our site. Did you find a lower price but want the great customer service and fast shipping of EZGrinders.com? No problem, just give us a call and we will match or beat any price from any other reputable website selling the same item(s).